Shipping Information
At ESMEERA, we’re delighted to offer FREE shipping on all orders!
Order Processing Times:
Please allow 1-3 business days to process and dispatch your order. This period starts from when your order is placed and ends when it is handed to our shipping carrier. During busy seasons or holidays, processing might extend up to 7 business days.
Estimated Shipping Times:
The delivery time begins once your order is dispatched. It varies based on your location. Here’s a guide to estimated delivery times by country:
🇺🇸 United States: 5-7 business days
🇬🇧 United Kingdom: 7-10 business days
🇨🇦 Canada: 7-10 business days
🇦🇺 Australia: 10-12 business days
🇪🇺 European Union: 7-10 business days
Please note: Shipping delays may occur during peak times and holidays. Customs processing may also extend delivery times for international orders.
Order Changes and Accurate Shipping Details:
Ensure your shipping information is correct when you check out. Incorrect details may cause delays or order cancellation. If we detect any address issues, we'll email you for verification within 3 business days. Failure to respond may result in order cancellation.
If you notice an error in your shipping details, email us at support@esmeera.com within 24 hours of placing your order. We’ll try to make changes, but adjustments might not be possible after this period.
Delayed Delivery:
While we aim to ship all orders promptly, occasional delays may happen due to factors beyond our control, such as severe weather or courier issues. We will work with the courier to resolve any delays and keep you updated.
Lost or Stolen Packages:
If your package is lost or stolen after dispatch, contact us at support@esmeera.com. We’ll assist you with the process. Contact the courier directly to file a claim, and we’ll follow up on your behalf. Note that lost or stolen packages are not covered by our refund policy, but we may offer a replacement based on the situation.
Shipping Policy Changes:
ESMEERA may update this Shipping Policy without prior notice. Please review it before purchasing. By using our products, you agree to any changes made. For questions or concerns, contact us at support@esmeera.com.